Information We Collect

When you use our business analysis services, we collect information that helps us provide better insights and recommendations. This includes data you provide directly and information we gather through your use of our platform.

• Personal details like name, email address, and company information when you create an account
• Business data you upload for analysis, including financial records and operational metrics
• Technical information such as IP address, browser type, and device specifications
• Usage patterns and interaction data to improve our service quality
• Communication records when you contact our support team

We only collect information that's necessary for providing our services or required by Australian privacy laws. You control what business data you share with us.

How We Use Your Information

Your information serves specific purposes related to delivering our business analysis platform and maintaining our relationship with you.

• Generating customised business analysis reports and recommendations
• Providing customer support and responding to your inquiries
• Improving our analytical algorithms and service features
• Sending relevant updates about your account and our services
• Complying with Australian financial reporting and privacy regulations

Data Storage and Security

We take data protection seriously, especially given the sensitive nature of business financial information. Our security measures meet Australian Privacy Principles and international standards.

• All data is encrypted both in transit and at rest using industry-standard protocols
• Business data is stored on secure Australian servers with regular backups
• Access controls ensure only authorised personnel can view your information
• Regular security audits and vulnerability assessments protect against breaches
• We maintain detailed logs of all data access and modifications

Your business analysis data is retained for three years after your last login, or until you request deletion, whichever comes first. Financial data required for compliance purposes may be kept longer as mandated by Australian law.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and Privacy Amendment Act, you have specific rights regarding your personal information. We've made exercising these rights straightforward.

• Access all personal information we hold about you and your business
• Request corrections to inaccurate or outdated information
• Delete your account and associated business data at any time
• Restrict processing of your information for specific purposes
• Receive a copy of your data in a portable format
• Lodge complaints with the Office of the Australian Information Commissioner

To exercise these rights, contact us through the details below. We'll respond within 30 days and provide clear information about any actions taken.

Third-Party Services and Sharing

We work with carefully selected partners to deliver our business analysis services, but your data privacy remains our priority.

• Cloud storage providers based in Australia for secure data hosting
• Payment processors for subscription billing (they don't access business data)
• Analytics tools that use aggregated, non-identifiable data only
• Email service providers for account communications

We may share information with Australian government authorities if required by law, such as for tax compliance or regulatory investigations. You'll be notified unless legally prohibited.

Cookies and Tracking

Our platform uses cookies to enhance your experience and provide personalised business insights. You control cookie settings through your browser preferences.

• Essential cookies for login sessions and platform functionality
• Analytics cookies to understand how you use our features
• Preference cookies to remember your dashboard settings
• Security cookies to protect against unauthorised access

We don't use advertising cookies or share tracking data with marketing companies. Our cookies exist solely to improve your business analysis experience.

International Data Transfers

Your data primarily stays within Australia, but some limited transfers may occur for technical support or service improvements.

When data leaves Australia, we ensure equivalent protection through Standard Contractual Clauses and adequacy decisions recognised by Australian privacy authorities. You'll be informed of any significant changes to data storage locations.

Changes to This Policy

We review this privacy policy annually and update it when our practices change or new regulations take effect. You'll receive advance notice of significant changes.

Minor clarifications or formatting updates won't trigger notifications, but substantial changes to data collection or usage will result in email notifications and prominent website notices.